We request your urgent help. Please can we request that any phonecalls of a non-urgent nature, such as prescription enquiries, results and requests for routine appointments are made after 10:00am each day.
We have 6 telephone lines into the surgery, and therefore, when you call the surgery and you get a ringing tone, stay on the line and your call will be answered in the order it was received.
If you get an engaged tone, it means all 6 lines are busy. Please hang up and try again.
With this in mind, we politely request that only calls requesting emergency appointments are made between 8:00am and 10:00am each day.