NHS England have asked practices to work together to offer ‘Enhanced Access’ appointments outside ‘normal’ GP hours, which are 08:00-18:30. Monday to Friday. We have been asked to offer a mix of appointment types with a mix of different staff roles providing them. In order to support us with planning the service we would like you to complete a short survey, which is available at: www.surveymonkey.co.uk/r/VHRMFDK.
Completing this survey will help us understand when, where and what type of appointments our patients would like to have available. The survey results will be vital in helping us understand what additional services we can offer at these times as well as which services we currently provide at our practices within core hours may need to be moved or reduced to fulfil this requirement.